To our valued service users,
For 5 years, our Biosimilars Homecare Service has been supporting you with nursing, prescriptions, and deliveries, offering personalised care at home. We are here to make managing your biosimilar treatment as easy and stress-free as possible. We are here to support you.
How we support you
Our patient services team are here to support you with any questions or concerns you may have. We’ll make sure your queries or feedback are passed to the appropriate Calea team or your clinical team, so that you receive the right support as quickly and effectively as possible.
With 24-hour nurse support (through the advice line) and homecare pharmacists on call, we support you with round-the-clock care.
We are listening, learning, and improving
From our survey, we gathered important feedback to provide you with a more efficient and enhanced service.
A few of the improvements we are making include:
We appreciate the feedback we have received so far. Please continue to share any thoughts with us via your patient services coordinator or email us at: biosimilars.uk@fresenius-kabi.com
Your feedback is essential in helping us to improve and grow as a service provider.
If you would like additional support or would like to discuss any aspect of your service, please contact your patient service coordinator via:
Telephone*: 0800 0902 461 Email: biosimilars.uk@fresenius-kabi.com
We look forward to continuing to support you with your treatment needs.
*Calls are free from UK landlines and mobiles but may be charged if called from outside the UK.
Web: https://www.calea.co.uk/ Tel: +44 (0)1928 533500
Calea UK Ltd, Cestrian Court, Eastgate Way, Manor Park, Runcorn, Cheshire, WA7 1NT