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Getting started with Home Parenteral Support (HPS)
Calea at a glance
Meet some of the many people who are dedicated to making sure you get the homecare service you deserve
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Patient Services Team
Our Patient Care Coordinators are the people who you’ll be speaking to most regularly, and they really do what their job titles say! They’ll liaise with you about your orders, your stock levels and deliveries on a regular basis to make sure you have everything you need to manage your home parenteral support. Committed to ensuring every patient receives the highest standard of care, the Calea Patient Care Coordinators really do put the ‘heart’ in the heart of homecare.
Nursing Team
If your hospital team asks our nursing service to train you (or a carer) to manage some aspects of your home parenteral support yourself, then before you leave hospital you’ll meet one of our nurses. Our specialist nursing team are very experienced and are used to supporting patients with the transition from hospital to home. They are on hand to make sure you are comfortable with self-managing your HPS and there’s also a 24-hour helpline, so you've got access to our nurses whenever you need them. You may receive additional nursing support if your hospital team think it's necessary.
Pharmacy Services
We have a large team of pharmacists, technicians and dispensers who are experts in parenteral nutrition and intravenous fluids. Not only do the team do all the dispensing and checking of your prescriptions, but they work closely with hospital teams to make sure your regimen is best suited to you. Parenteral nutrition regimens can be complex, so the team are there to ensure all the ingredients are correct and compatible - our pharmacists check your medicine's chemistry to make sure it's right for your body's chemistry.
Delivery Drivers
Calea partner with a delivery company who provide a reliable and courteous homecare service through a team of trained professional drivers. You'll be allocated to a team of regular drivers, so the faces will become familiar. Our drivers don't just drop off your supplies, they can also help with unpacking and storing your delivery to make it easier for you. They really will go the extra mile.
Hear from other Calea patients about their HPS experiences
Calea patient news
Create your Homecare space
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1,000
+
Current Calea HPS patients
72
%
Of Calea patients manage their own infusions
112,000
+
Calea HPS nurse visits in 2023
Your feedback
Calea is committed to continuous improvement, so it's useful to get feedback from the people who use our services, whether it be positive or not. Use the link below to tell us what you think about the Calea service.
Contact Us
Need support or additional information that isn't urgent? Please get in touch using the link below where you'll find information on how to contact us. We always aim to respond to queries as quickly as possible.
GB-HPN-2500004 January 2025